Order Process

Step 1.
Place Your Order Online
You can also place your order via the phone Mon-Fri 9.30am - 2.30pm
Shop Online
Step 2.
Receive Your Pack
you will automatically be sent an ashes collections pack with everything you need inside once an order is placed

Step 3.
Return Your Pack
return your pack in the pre paid tracked returns envelope included. A ring sizer is always sent if you don’t know.

Step 4.
Your Order Is Made
You will be sent an email when we receive your loved ones ashes with your expected completion date.

Step 5.
Order Dispatch
All orders are sent back to you tracked signed for delivery as standard. You will receive your tracking number via email on the day of dispatch. You will also receive email and text* updates on the day of delivery.
*providing a mobile number has been given