We recommend taking your jewellery off to bathe, swim or when using cleaning products,  All jewellery comes with a sterling silver polishing cloth and we recommend using this once every 2 weeks on your silver or gold jewellery.  We offer a 12 month guarantee on all items.  In addition to this we also offer a professional cleaning service.  This includes a free tracked returns envelope, clean, polish and re-coat if needed as well as tracked returns post back to you.

All Lockets come standard with a stainless steel 16-18'' adjustable chain

Your Beautiful Memorial Jewellery

Logo'd Forever Together Box

Authentication certificate

Ashes Collection Kit

Ring Sizer (if applicable)

Free Tracked Postage to return your loved ones ashes

Free Tracked Postage for your jewellery (named day delivery also available)

Free silver or gold polishing cloth (if applicable)

12 Month Guarantee

21 Day Guarantee on chain

Lifetime Cleaning Service Beyond 12 Months bookable Through The Website

It is very hard to show you what your finished piece will look like - this is because everyone's ashes are different.  We can however make your jewellery to your requirements, if you have them.

Such as partially hiding the ashes if you don't want them on show.  This can be done using very fine pieces of ash or using a translucent layer of polymer (instead of clear) in the final layer. 

You can add sparkle into any piece of jewellery.  This is free and  is a very fine iridescent powder.  It is very subtle and hard to photograph.  If you scroll below this description you will see a video showing you how our sparkle looks compared to one with no sparkle.

If you like the look of a particular piece of jewellery and would like to to match as best we can please let us know.  It all depends on the colour of your loved ones ashes but we will always do our best to recreate a particular look if that is what you'd like.

For the colour you can choose from any colour listed or click none of the above and tell us what other one(s) you'd like.  This can be done by referencing a piece you have seen online or by sending us a picture via email of your chosen colour or colours.  You can have an array of colours in one piece.  Please see our social media for some examples of custom colour designs. Nothing is too much trouble.

Usual processing times for this item is 2 weeks.

At Christmas we have our cut off dates to ensure all makes are done during this busier time so please check our Christmas cut-off dates which are available on each item.

The processing time is from the date we get your loved ones ashes into the office not from your order date.

If you have multiple items in your order, all with different processing times, your order will be sent once the final item is ready.

However if you require part of your order beforehand please let us know at order stage.