We recommend taking off your jewellery to swim, bathe and when using cleaning products.  Please use your free polishing cloths on your jewellery regularly to keep your jewellery looking brand new,  We offer a 12 month guarantee on all items.  In addition to this we also offer a professional cleaning service which includes a specialised clean, polish and polymer re-coat.  This service includes a free returns pack with pre-paid tracked returns envelope back to us, the clean, a new polishing cloth and tracked postage back to you.

For the colour you can choose from any colour listed or click custom colour and tell us what other one(s) you'd like.  This can be done by referencing a piece you have seen online or by sending us a picture via email of your chosen colour or colours.  You can have an array of colours in one piece.  Please see our social media for some examples of custom colour designs. Nothing is too much trouble.

At Forever Together most of our ashes memorial jewellery have the ashes themselves on show however if you prefer the look of them partially or fully hidden we can do this for you.  If you have preference on how you want them to look (such as using very small pieces of ash or disguising the look of them) use the customer comments box to let us know.

Usual processing time for this item is 4 weeks.

At Christmas we have our cut off dates to ensure all makes are done during this busier time so please check our Christmas cut-off dates which are available on each item.

The processing time is from the date we get your loved ones ashes into the office not from your order date.

If you have multiple items in your order, all with different processing times, your order will be sent once the final item is ready.

However if you require part of your order beforehand please let us know at order stage.